1. Who Can Enter?
The award is designed to reward exceptional standards of customer service and to promote these success stories as examples to the Industry.
Customers’ evidence for the nominated person or persons must show examples of them going over and above what would be normally be expected of them.
Nominations could include individuals or teams of people who have recognised the absolute importance of both welcome and customer service and who consistently demonstrate an exceptional customer care ethos.
Businesses and individuals from all parts of the visitor economy are eligible to enter this award including retail, entertainment, hospitality, transport, tour operators and guiding services as well as accommodation and visitor attractions.
All applicants must work for an organisation or business that is a member of Welcome to Yorkshire.
The judges will be looking for examples of exceptional service that demonstrably goes above and beyond what is usually expected.