Webinars

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Welcome to Yorkshire Webinars

Over the coming weeks and months we will be running a series of webinars on a variety of topics to keep Yorkshire connected and up-to-date on all the key movements within the tourism sector.

Keep checking back to this page as all new webinars will be added in here and we will of course share details beforehand through our industry social media channels on Twitter, Facebook and LinkedIn

 

Upcoming Webinars

Wednesday 3rd June (12pm – 1pm) - Welcome to Yorkshire and Christeyns – Cleaning, hygiene and sanitisation webinar 

Join us for our next business advice webinar as leading experts and suppliers in the specialist cleaning sector, Christeyns, join us to answer your COVID-19 related cleaning, hygiene and sanitisation questions. Peter Littleton, Technical Director for Christeyns Food Hygeine and Liz Kildunne, Technical Manager for Christeyns UK Ltd, will explore the topic in regard to food and drink and laundry; a valuable webinar for businesses wanting advice on cleanliness, especially the hospitality industry.

Topics will include:

  • What it is about the virus that makes is susceptible to cleaning and disinfection
  • Choice of detergents and disinfectants
  • Application of detergents and disinfectants
  • Importance of effective hand hygiene

Please register your details here for the webinar. Joining instructions will be shared with you via email before the event.

Coming Soon - Welcome to Yorkshire Retail Webinar

Join us for our next industry webinar as leading experts in the retail sector join us to answer your COVID-19 related questions. Further details coming soon.

Previous Webinars

Tuesday 19th May - insight6 - Planning for Customer Experience success, now and in the future 

The session was aimed at accommodation, attraction and hospitality businesses who are "Planning for Customer Experience success, now and in the future". 

Insight6 love helping hundreds of tourism businesses across the UK by providing analysis, feedback and training. They work in partnership with you to look at your business' your challenges and have in place a CX strategy to motivate team members, retain and gain customers, plus improve your profits.

On the day insight6's Customer Experience Director, Ian Sadler, provided hints and tips on improving the Customer Experience and provide you with actions and recommendations to review back in your business. 

Click here to view the full webinar.

Wednesday 13th May - Tourism Recovery Webinar

James Mason and Peter Box were joined by a panel of industry-specific guests to address concerns and answer questions about the recovery stage of Yorkshire tourism. The panel consisted of tourism industry experts Dan Bates (CEO at Sheffield Theatres) Nicky Chance-Thompson DL (CEO at The Piece Hall Trust), Sir Thomas Ingilby (Owner of Ripley Castle Estate and Chair of the Yorkshire's Great Houses, Castles and Gardens), Judith Blake (Leader of Leeds City Council and Chair of the Core Cities Group) Wayne Topley  (Managing Director at Cedar Court Hotels & Chairman of the Leeds Hoteliers Association), Katy Duke (CEO at The Deep), Susan Briggs (Dales Tourism), Sue Nelson (Yorkshire Food Finder), Henri Murison (Northern Powerhouse Director), Emily Moncuit (CBI Associate Regional Director, Yorkshire and the Humber).

Click here to view the full webinar.

Tuesday 28th April - Welcome to Yorkshire and Irwin Mitchell

Welcome to Yorkshire were joined by special guest, multi-award winning law firm, Irwin Mitchell, for our second webinar. CEO James Mason was joined by Doug Robertson and Hannah Boynes and discussed how businesses can access funding during the coronavirus pandemic, and the employment laws affecting employers and employees at this time.

Click here to view the webinar.

Tuesday 9th April - Welcome to Yorkshire, James Mason, CEO

Welcome to Yorkshire's CEO James Mason delivers WTY's first webinar where he discusses how the organisation are approaching the current coronavirus pandemic, what campaigns WTY has planned and what our plans are for the future. He also addresses various questions from those following the thread.

Click here to view the webinar.

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