Webinars

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Welcome to Yorkshire Webinars

Over the coming weeks and months we will be running a series of webinars on a variety of topics to keep Yorkshire connected and up-to-date on all the key movements within the tourism sector.

Keep checking back to this page as all new webinars will be added in here and we will of course share details beforehand through our industry social media channels on Twitter, Facebook and LinkedIn

 

Upcoming Webinars

Check back soon for more webinars.

 

VisitBritain Webinars

Looking for VisitBritain Webinars?

Webinar so far:

 

Previous Webinars

Welcome to Yorkshire webinar: Shaping the future together - Monday 3rd August - 12pm to 1pm

We explored what’s happened in the tourism industry and discussing the projects we’re working on.

Along with input from the commercial and creative teams, CEO James Mason will lead the discussion on Welcome to Yorkshire’s robust recovery plan to Reopen, Recover and Rebuild the county’s amazing attractions and brilliant businesses, kick-starting, supporting and promoting our much-loved and world-renowned tourism industry. Worth £9bn to the Yorkshire economy and employing almost 225,000 people, the sector has taken a huge hit during COVID-19. We will also be discussing Welcome to Yorkshire’s membership model and future campaigns.

Click here to view the full webinar.

 

Friday 3rd July - (2.30pm - 3.30pm) - Preparing for July 4th: Stories of lockdown from across Yorkshire

On the eve of many hospitality businesses reopening their doors post-COVID-19, Welcome to Yorkshire wish all businesses across the county lots of luck.

This webinar focused on the hospitality, accommodation and food & drink sectors as we emerge from the Coronavirus crisis, plus the impact reopening will have as part of the county’s tourism recovery plan. 

Click here to view the full webinar.

 

Friday 3rd July, 12pm - 1pm - ​How to capitalise on the opportunities coming out of lockdown

This webinar explored the corporate and finance world in a time of disruption and uncertainty, whether you were already considering an acquisition or disposal or have been looking for a finance provider, this webinar answers all your questions.

Click here to view the full webinar.

 

Monday 29th June (10am - 11.30am) - Supporting our Attractions as the Yorkshire hospitality industry reopens, rebuilds and starts to recover

Next in the series of Welcome to Yorkshire recovery webinars we heard from key attractions about their experiences and challenges of COVID-19 so far. Cheryl Williams, Director and Trustee of Yorkshire Wildlife Park, and Abbi Ollive, Head of Marketing and Sales at Castle Howard, revealed how attractions have been impacted by the pandemic, best practice being implemented to help create a safe environment, and their expectations for the months ahead. Bernard Donoghue, Director of the Association of Leading Visitor Attractions (ALVA) also be joined the conversation to give his insight into the future of the sector and what the impact of COVID-19 will be.

Click here to view the full webinar.

 

Wednesday 17th June (12pm - 1pm) - Irwin Mitchell Digital Roundtable

We hosted a digital roundtable discussion with Yorkshire headquartered law firm Irwin Mitchell and leaders from several Yorkshire businesses who have adapted and supported communities during the Covid-19 crisis.

Click here to view the full webinar.

 

Friday 12th June (1pm - 2.30pm) - Welcome to Yorkshire Retail & Tourism Recovery Webinar

Leading experts in the retail sector join us to answer your COVID-19 related questions. 

Click here to view the full webinar.

 

Wednesday 10th June (12pm - 1pm) - Creative Marketing Services - Rebooting your marketing

As the lockdown nears its end (hopefully) you can learn how to reboot your marketing and capitalise on staycations this Summer. Leading Leeds marketing agency Creative Marketing Services are very experienced in the tourism sector and the organisation which delivers our digital marketing and PR seminars. In the webinar, MD Andrew Batty and Head of Digital Davis Tarvans address key opportunities and answered both live and pre-submitted questions.

Wednesday 3rd June - Welcome to Yorkshire and Christeyns – Cleaning, hygiene and sanitisation webinar 

Leading experts and suppliers in the specialist cleaning sector, Christeyns, joined us to answer your COVID-19 related cleaning, hygiene and sanitisation questions. Peter Littleton, Technical Director for Christeyns Food Hygeine and Liz Kildunne, Technical Manager for Christeyns UK Ltd, explored the topic in regard to food and drink and laundry; a valuable webinar for businesses wanting advice on cleanliness, especially the hospitality industry.

Topics included:

  • What it is about the virus that makes is susceptible to cleaning and disinfection
  • Choice of detergents and disinfectants
  • Application of detergents and disinfectants
  • Importance of effective hand hygiene

Click here to view the full webinar.

 

Tuesday 19th May - insight6 - Planning for Customer Experience success, now and in the future 

The session was aimed at accommodation, attraction and hospitality businesses who are "Planning for Customer Experience success, now and in the future". 

Insight6 love helping hundreds of tourism businesses across the UK by providing analysis, feedback and training. They work in partnership with you to look at your business' your challenges and have in place a CX strategy to motivate team members, retain and gain customers, plus improve your profits.

On the day insight6's Customer Experience Director, Ian Sadler, provided hints and tips on improving the Customer Experience and provide you with actions and recommendations to review back in your business. 

Click here to view the full webinar.

 

Wednesday 13th May - Tourism Recovery Webinar

James Mason and Peter Box were joined by a panel of industry-specific guests to address concerns and answer questions about the recovery stage of Yorkshire tourism. The panel consisted of tourism industry experts Dan Bates (CEO at Sheffield Theatres) Nicky Chance-Thompson DL (CEO at The Piece Hall Trust), Sir Thomas Ingilby (Owner of Ripley Castle Estate and Chair of the Yorkshire's Great Houses, Castles and Gardens), Judith Blake (Leader of Leeds City Council and Chair of the Core Cities Group) Wayne Topley  (Managing Director at Cedar Court Hotels & Chairman of the Leeds Hoteliers Association), Katy Duke (CEO at The Deep), Susan Briggs (Dales Tourism), Sue Nelson (Yorkshire Food Finder), Henri Murison (Northern Powerhouse Director), Emily Moncuit (CBI Associate Regional Director, Yorkshire and the Humber).

Click here to view the full webinar.

 

Tuesday 28th April - Welcome to Yorkshire and Irwin Mitchell

Welcome to Yorkshire were joined by special guest, multi-award winning law firm, Irwin Mitchell, for our second webinar. CEO James Mason was joined by Doug Robertson and Hannah Boynes and discussed how businesses can access funding during the coronavirus pandemic, and the employment laws affecting employers and employees at this time.

Click here to view the webinar.

 

Tuesday 9th April - Welcome to Yorkshire, James Mason, CEO

Welcome to Yorkshire's CEO James Mason delivers WTY's first webinar where he discusses how the organisation are approaching the current coronavirus pandemic, what campaigns WTY has planned and what our plans are for the future. He also addresses various questions from those following the thread.

Click here to view the webinar.

 

VisitBritain/VisitEngland business recovery webinar programme

VisitBritain/VisitEngland are running a series of webinars. Launching on Tuesday 30 June, the first session will be a “Spotlight on inbound and domestic research and insights” – taking a look at our latest trackers and consumer sentiment surveys.

Drawing on not only our data-led insights from across our global network, but also from across the travel industry, our webinar programme offers practical information and advice for your business.

For further information, click here.

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